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Customers

Our eight brands share the same main objective: responding to the needs of our customers.

We place the customer at the very centre of our business model. Knowing and delivering exactly what our customers want demands meticulous organisation, close attention to detail, and industry-leading technological innovation in every part of our value chain.

Whether we are designing, manufacturing, or distributing our products, we are always looking at how our operations can improve customer service and the quality of the customer experience – while honouring the commitments to sustainability that our customers expect from us. Listening to feedback, analysing real-time sales data, making short production runs, and investing in state-of-the art logistics allows us to pinpoint and meet customer needs, refreshing our stores with new styles twice a week.